Apple has finally addressed an Seagate hard drive issue dating back to 2006-2007 Black or White MacBooks which would fail with a question mark icon on startup. Apple will repair these drives until August 15th of 2010 or three years beyond purchase – whichever is longer. Problems with the Seagate drives were first reported in 2007. We’re not sure what took so long for the acknowledgment. Apple/Seagate also offered to reimburse users who may have taken the drives to be repaired themselves previously. This would include both parts and labor.Apple has determined that a very small percentage of hard drives that were used in MacBook systems, sold between approximately May 2006 and December 2007, may fail under certain conditions. Note: Image above not example of bad drive.
Symptom
A flashing question mark appears on screen when the MacBook is turned on.
Affected MacBook models
13-inch black and white MacBook models with the following processor speeds and hard drive capacities:
Processor speed – 1.83GHz, 2GHz, or 2.16GHz Hard drive capacity – 60GB, 80GB, 100GB, 120GB, or 160GB
Hardmac via Macrumors
